Resolving disputes with RERA Haryana involves a structured process designed to ensure transparency and efficiency in addressing grievances between homebuyers and developers.

Steps to Resolve Disputes with RERA Haryana

• Complaint Registration:
  • Visit the official RERA Haryana website.
  • Navigate to the “Register a Complaint” section and fill out the online form with detailed information about the complaint, including project details, developer information and the nature of the grievance. Supporting documents should also be uploaded.
  • Pay the applicable fee, which is Rs. 1,000 plus Rs. 10 per annexure. After payment, an online complaint number is generated for tracking purposes.

• Conciliation:

The first step in the resolution process is conciliation, where RERA attempts to resolve the dispute amicably. This involves discussions between the aggrieved party and the developer, facilitated by a neutral third party from RERA.

• Adjudication:

If conciliation fails, the matter proceeds to adjudication. An adjudicating officer appointed by RERA hears the case and delivers a binding order based on the evidence and arguments presented.

• Physical Submission:

Complainants must also submit three sets of the complaint package, including the Complaint Registration Form, annexures, payment receipt, detailed typed complaint, and a self-declared certificate. These can be delivered either by hand or through postal services to the designated RERA office.