File a complaint with Haryana RERA 

Haryana RERA serves as a regulatory authority ensuring that developers comply with fair practices and that homebuyers are protected. It operates under the Real Estate (Regulation and Development) Act, 2016, and covers various aspects of real estate transactions, from project registration to grievance redressal.

Steps to File Complaint Haryana RERA

Filing a complaint with Haryana RERA involves a systematic process to ensure that the grievance is adequately addressed. Here are the detailed steps:

Step 1: Visit the Official Website

Go to the Haryana RERA official website. Depending on your location, choose either the Gurugram or Panchkula portal.

Step 2: Register or Log In

Create a new account or log in to your existing account on the Haryana RERA portal. This is necessary for tracking the status of your complaint.

Step 3: Fill Out the Complaint Form

Navigate to the complaint registration section. Fill in the required details, including your personal information, project details, developer information and the nature of your complaint. Ensure you provide accurate and complete information to avoid delays.

Step 4: Attach Supporting Documents

Upload all necessary documents supporting your complaint. These can include the sale agreement, payment receipts, communication records with the developer, and any other relevant documents. Hiring a RERA Lawyer in Haryana can provide assistance with relevant documents.

Step 5: Pay the Complaint Fee

A nominal fee is required to file a complaint. The standard fee is INR 1,000 per complaint, with an additional INR 10 for each supporting document. Payments can be made online through the portal or via demand draft payable to the Haryana Real Estate Regulatory Authority.

Step 6: Submit the Complaint

After completing the form and attaching the documents, submit the complaint. You will receive a complaint number, which you should keep for future reference.

Step 7: Print Copies

Print the complaint form and make five copies. This will be necessary for the subsequent steps in the complaint process.

Step 8: Serve the Complaint to the Respondent

Send a copy of the complaint to the developer or the concerned party. Attach a self-declared certificate stating that the respondent has received a copy of the complaint.

Step 9: Submit Hard Copies

Physically deliver three copies of the complaint set, including the complaint form, annexures, detailed complaint, certificate and proof of fee payment, to the office of the Authority by hand or post.

Step 10: Track Your Complaint

You can track the status of your complaint on the Haryana RERA portal by entering your complaint details. Regularly check for updates and any required actions from your side.

Benefits to file a Complaint with Haryana RERA

Filing a complaint with Haryana RERA offers several benefits:

• Transparency: RERA ensures that developers provide transparent information about projects, including timelines and financial details​​.
• Accountability: Developers are held accountable for delays and discrepancies, with provisions for penalties and interest payments to homebuyers​​.
• Resolution: RERA provides a structured mechanism for resolving disputes, ensuring that homebuyers receive timely justice.

Common Issues Addressed by Haryana RERA for Filing complaint under Haryana RERA

Some of the common issues that homebuyers file complaints for include:

• Delays in Project Completion: Developers not adhering to the promised timelines.
• Quality of Construction: Issues related to the quality of construction and materials used.
• Financial Discrepancies: Mismanagement of funds and non-transparency in financial dealings.
• Non-compliance with Agreements: Developers not following through with the terms mentioned in the sale agreement​

Conclusion

Filing a complaint with Haryana RERA is a robust process designed to protect homebuyers’ rights and ensure fair practices in the real estate sector. By following the steps outlined above, homebuyers can effectively address their grievances and seek timely resolution. Haryana RERA’s structured approach not only helps in resolving disputes but also promotes transparency and accountability among developers, contributing to a healthier real estate environment in the state.